VAYYAR CARE PRODUCT PRIVACY POLICY

Last Updated: July 28, 2025

Welcome to Vayyar Care’s privacy policy (the “Privacy Policy“). “Vayyar Care” is a sensor-based device used together with the mobile applications designed for installation (VC Install) and real time detection of falls (VC Involve), used in elderly care (the “Device” and the “Mobile Apps” respectively; and together – the “Product“); developed and owned by Vayyar Imaging Ltd. (together, “Vayyar“, “we“, “our” or “us“). This Privacy Policy available at https://vayyar.com/care/b2c/privacy-policy/ governs the collection and processing of your Personal Information (defined below) when you browse our website (the “Website“) and when you use our Product. This Privacy Policy is also a part of the Vayyar Care Device and Mobile Applications User Agreement available at https://vayyar.com/care/b2c/eula/ (the “EULA“).

Vayyar Care’s relationship with Amazon.com, Inc’s (“Amazon”) Alexa Together services and the Personal Information governed by this Privacy Policy:

• In order to use the Vayyar Care Device, the persons who will interact with the Device (e.g. – an elderly person) and/or the App (e.g. – next of kin to the elderly person) (each, the “End User” or “you“) are required to download the Mobile Apps from Google Play or the App Store and open an account on our App (the “Vayyar Care Account“).
• The Vayyar Care Product must be used only together with Amazon’s virtual assistant (“Alexa“), an Alexa-enabled device (the “Alexa Device“) and a subscription to the Alexa Together response services provided by Amazon (the “Alexa Together Services” and the “Subscription“, respectively).
• In order to activate the Product, you must enter your account on the Alexa mobile application (the “Alexa App“) and enable the Vayyar Care “Skill” on the Alexa App according to the instructions As a result, your Vayyar Care Account and your Alexa App account will be linked. Please note that in order for you to be able to use the Product, Vayyar must share your Personal Information with Amazon, as further explained below.

·       Important Note: The Vayyar Care Product only collects sensor-based information which assists in detecting if a User has fallen, and sends such information to the Alexa Device, the Alexa App and the Alexa Together Services. The Vayyar Care Product does not send fall alerts to End Users and/or to emergency services, only to Amazon’s Alexa App, Alexa Device and the Alexa Together Services; which are solely responsible for sending such alerts. Therefore, the Product does not collect any Personal Information pertaining to such functionalities and services.

• For more information on the collection and use of your Personal Information by the Alexa Device and/or the Alexa App and/or the Alexa Together Services in order to alert a caregiver and/or any emergency response services; please see their respective privacy policies. Vayyar Care is not liable for any personal information processing conducted by Amazon’s Alexa App and/or Alexa Device and/or Alexa Together Services or any other third

In order to ensure transparency and give you more control over your Personal Information, this Privacy Policy explains how we use, collect and store Personal Information we collect or receive from or about End Users such as in the following use cases:

(i)                           When you browse our Website

1. When you make use of, or interact with, our Website
2. When you contact us (e.g. customer support, help, submit a request)

(ii)                         When you make use of, or interact with the Vayyar Care Device and Mobile Apps.

1. When you install and set-up the Device, including when you link it with the Alexa App, Alexa Device and the Alexa Together Services
2. When you download the Mobile Apps from Google Play or the App Store and register yourself as an End User
3. When you contact us for support purposes through the Mobile Apps
4. When the Product detects a fall situation and sends this information to Alexa Together

Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Information. “Personal Data” or “Personal Information” means any information that relates to, is associated with, and can be used, alone or together with other data, directly or indirectly, to uniquely identify an individual. Please note that some of the provisions included in this policy only apply to individuals in certain jurisdictions, as indicated below.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Table of contents:

1. Definitions
2. What information we collect, why we collect it, and how it is used
3. How we protect and retain your Personal Information
4. How we share your Personal Information
5. Your privacy rights. Deleting your account
6. Use by children
7. Log files
8. Analytic tools
9. Specific provisions applicable under California privacy law
10. Contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to periodically review the App for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our App or by other means.

1.           DEFINITIONS

Capitalized terms in this Privacy Policy shall have the meanings set out below: “CCPA” means the California Consumer Privacy Act 2018.

2.           WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

• Please note that when you browse our company pages on social media platforms, and if you provide us information on such pages, you are doing so subject to the applicable terms of use and privacy policies of such

Finally, please note that some of the abovementioned Personal Information will be used for fraud detection and prevention, and for security purposes, under the basis of our legitimate interest. The abovementioned Personal Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims (under the basis of our legitimate interest). In certain cases, we may or will anonymize your Personal Information “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

3.           HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION

• Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

• Retention of your Personal Information. Your Personal Information (as described above) will be stored until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we will retain it for a longer or shorter period in accordance with applicable laws. In addition to the retention periods mentioned above, in some circumstances we may store your Personal Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Information

4.             HOW WE SHARE YOUR PERSONAL INFORMATION

In addition to the recipients described above, we may share your Personal Information as follows:

• With our business partners with whom we jointly offer products or services. We may also share Personal Information with our affiliated
• To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
• If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Information to such third party (whether actual or potential) in connection with the foregoing events;
• In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Information in connection with the foregoing events; and/or
• Where you have provided your consent to us sharing or transferring your Personal Information (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

If you want to receive the list of the current recipients of your Personal Information, please make your request by contacting us at: privacy- [email protected]

5.           YOUR PRIVACY RIGHTS. DELETING YOUR ACCOUNT.

• The following rights (which may be subject to certain exemptions or derogations) shall apply to individuals protected by the CCPA:
  • You have the right to know what Personal Information is being collected about you, this include the right to request that we disclose what Personal Information of yours we collect, use, disclose, and sell;
  • You have the right to request the erasure/deletion of your Personal Information (e.g. from our records and the records of our service providers). Please note that there may be circumstances in which we are required to retain your Personal Information, for example for the establishment, exercise or defense of legal claims;
  • You have the right to know whether your Personal Information is sold or disclosed and to whom;
  • You have the right to restriction of, or object to, processing of your Personal Information, including the right to opt in or opt out of sale of your Personal Information to third parties, if applicable, where such requests are permitted by law;
  • You have the right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA;
  • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence (e.g. the Attorney General in your State). We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution. You have certain choices about your Personal Information. Where you have consented to the processing of your Personal Information, you may withdraw that consent at any time and prevent further processing by contacting us as described in this Privacy Policy. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our services and for other legal purposes as described While we cannot guarantee privacy perfection, we will address any requests to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws.

• You can exercise your rights by contacting us at [email protected]. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by To protect your privacy, we may take steps to verify your

identity before fulfilling your request. For example, we will ask you for certain details that you provided us such as your name, email, and device ID. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

• Deleting your account: Should you ever decide to delete your account, you may do so by emailing [email protected]. If you terminate your account, any association between your account and Personal Information we store will no longer be accessible through your However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6.           USE BY CHILDREN

We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Information from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Information to us without involvement of a parent or a guardian. In the event that we become aware that you provide Personal Information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at Privacy- [email protected].

7.           LOG FILES

We use log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

8.           ANALYTIC TOOLS

• Firebase Analytics. We also use “Google Analytics for Firebase”. By enabling this tool, we enable the collection of data about App Users, including via identifiers for mobile devices (including Android Advertising ID and Advertising Identifier for iOS), cookies and similar We use the information we get from Google Analytics for Firebase to maintain and improve our App(s). We do not facilitate the merging of personally-identifiable information with non-personally identifiable information unless we have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger. Finally, please note that Google Analytics for Firebase’s terms (available at https://firebase.google.com/terms/) shall also apply.

We reserve the right to remove or add new analytic tools.

9.           ADDITIONAL PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

• California Privacy Rights: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] Please note that we will respond to one request per customer each year, unless otherwise required by
• Our California Do Not Track Notice:We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the

10.      CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected]

***